Introduction

OrbisRise (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, protect, and manage information when you visit and use our website and related digital services (collectively, the “Site”).

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please discontinue use of the Site.

We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date. Changes become effective when posted on the Site. Your continued use of the Site after changes are posted constitutes your acknowledgment of the revised Privacy Policy.

Collection of Your Information

We may collect information about you in different ways depending on how you interact with our Site and services.

Personal Data

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name
• Email address
• Telephone or mobile number
• Company or organization name
• Billing or communication address
• Information submitted through contact forms
• Enquiry and service-related information
• Other information you voluntarily provide to us

Automatically Collected Information

When you access the Site, our servers or service providers may automatically collect technical information such as:

• IP address
• Browser type
• Operating system
• Device type
• Referring website
• Pages visited
• Date and time of access
• Time spent on pages
• General website usage information

Financial and Payment Information

If you purchase products or services through the Site, payment-related information may be processed by the applicable payment service provider. We do not intend to store complete payment card information on our own servers unless specifically required and lawfully permitted.

Information From Communications

If you contact us by email, telephone, contact forms, or other communication methods, we may retain the information you provide, including the content of your communication, for customer service, business administration, legal compliance, and record-keeping.

Information From Third Parties

We may receive information from third-party service providers, business partners, analytics providers, advertising platforms, or other sources where permitted by law.

Use of Your Information

We may use information collected from you to:

• Respond to enquiries and requests.
• Provide, operate, maintain, and improve our Site and services.
• Communicate with you regarding enquiries, services, transactions, or support.
• Process and manage orders, payments, or service requests where applicable.
• Provide customer support.
• Send administrative and service-related communications.
• Send promotional communications where permitted by law.
• Personalize and improve your experience on the Site.
• Monitor website performance and usage.
• Analyze website traffic and trends.
• Detect, prevent, and investigate fraudulent, unauthorized, or illegal activities.
• Protect the security and integrity of our Site and systems.
• Maintain business and transaction records.
• Comply with applicable laws, regulations, legal proceedings, and government requests.
• Enforce our Terms and Conditions and other applicable policies.
• Resolve disputes.
• Perform other legitimate business activities reasonably necessary to operate our business.

Disclosure of Your Information

By Law or to Protect Rights

We may disclose information where required or permitted by applicable law, regulation, court order, government request, or legal process. We may also disclose information where reasonably necessary to investigate fraud, security issues, violations of our policies, or activities that may threaten our rights, property, users, employees, or others.

Third-Party Service Providers

We may share information with trusted third-party service providers that assist us with website hosting, maintenance, payment processing, data analysis, email delivery, customer support, security, marketing, and other technical services.

Marketing Communications

Where permitted by applicable law, we may use or share limited information for marketing purposes. Where consent is required, we will obtain appropriate consent and provide a means to withdraw it.

Business Transfers

If OrbisRise is involved in a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, information held by us may be transferred as part of that transaction, subject to applicable law.

With Your Consent

We may disclose your information for other purposes when you provide your consent or otherwise authorize such disclosure.

Tracking Technologies

Cookies and Web Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve the functionality and performance of the Site. These technologies may help us remember preferences, understand website usage, improve performance, maintain security, and provide relevant communications where applicable.

Most web browsers allow you to control cookies through browser settings. You may choose to block or delete cookies; however, doing so may affect certain website functions.

Website Analytics

We may use analytics and measurement services provided by third parties to understand how visitors use our Site. These services may collect technical and usage information such as IP address, device information, browser information, pages visited, referring pages, and general geographic information.

Analytics information may be used to understand website performance, improve content, identify technical issues, and enhance the user experience.

Third-Party Websites

The Site may contain links to third-party websites, services, social media platforms, advertisements, or other external resources.

Once you leave the OrbisRise Site and access a third-party website, this Privacy Policy no longer governs information collected by that third party. We are not responsible for the privacy practices, security, content, policies, or practices of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Policy for Children

Our Site is not intentionally directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without appropriate consent where such consent is legally required.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at info@OrbisRise.com.

Your Privacy Rights and Choices

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Request information regarding how your personal information is processed.
• Opt out of certain promotional communications.
• Raise a concern or complaint regarding our handling of personal information.

To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section. We may need to verify your identity before processing certain requests.

Emails and Communications

If you receive promotional emails from us, you may unsubscribe by using the unsubscribe instructions included in the communication or by contacting us at info@OrbisRise.com.

Even if you opt out of promotional communications, we may still send necessary administrative or service-related communications concerning enquiries, transactions, accounts, security matters, or services you have requested.

India Data Privacy

OrbisRise operates in accordance with applicable laws and regulations of India relating to privacy and protection of personal information.

Where applicable, we take reasonable measures to comply with the Information Technology Act, 2000, applicable rules and regulations, and other applicable Indian data-protection requirements, including the Digital Personal Data Protection Act, 2023, to the extent applicable to our processing activities.

Data Processing and International Transfers

Depending on the technology and service providers used by OrbisRise, your information may be processed or stored on systems operated by third-party service providers.

Where personal information is transferred outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate safeguards.

Do-Not-Track Features

Some browsers provide a “Do Not Track” feature that allows users to communicate a preference regarding online tracking. Because there is currently no universally accepted standard for interpreting all Do Not Track signals, our Site may not respond to every browser-based Do Not Track signal.

You can manage cookies and certain tracking preferences through your browser settings.

Account Information

If the Site provides account functionality, you may request to review or update certain information associated with your account.

You may contact us if you wish to request deletion or correction of information, subject to applicable legal, contractual, security, and record-retention requirements.

Email: info@OrbisRise.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, requests, or comments regarding this Privacy Policy or the way OrbisRise handles personal information, please contact us:

OrbisRise
Rahmat Nagar, Yousufguda, Hyderabad, Telangana, India – 500045
Email: info@OrbisRise.com
Phone: +91 7207 3435 26
+91 9912860189 | 8309610383